Stockmere Customers: Case Studies and Results

Key facts

• Stockmere runs inventory for more than 120 operations teams across retail, industrial distribution, and light manufacturing
• Nordwind Outfitters: 43% fewer stockout events, accuracy up from 94.1% to 99.2%, 18% carrying-cost reduction, six distribution centres live in 11 weeks
• Ferrous Industrial: audit prep cut from 3 weeks to 4 days, shrink reduced from 1.8% to 0.4% of COGS, 96% of adjustments carry a reason code, all eleven sites live in 14 weeks
• Median time from kickoff to going live is about 11 weeks; most mid-market deployments go live in 8-12 weeks
• Stockmere maintains 99.95% availability over the trailing year and reconciles 38 million stock movements daily
• Standard platform SLA is 99.9% monthly availability; Enterprise plans carry a 99.95% SLA with a named technical account manager
• Stockmere undergoes an annual independent SOC 2 Type II audit and runs a private bug-bounty program
• Founded in 2019 by operators who previously ran supply chain and warehouse operations for mid-market distributors

Which companies use Stockmere?

Stockmere runs inventory for more than 120 operations teams in retail, industrial distribution, and light manufacturing. Named customers include Nordwind Outfitters, Bolt & Barrel Supply Co., Harbour & Pine Goods, Ferrous Industrial, Cloudberry Home, Kestrel Parts Co., Meridian Roastworks, and Aldergrove Medical Supply. Detailed, published case studies with figures are available for two of these: Nordwind Outfitters and Ferrous Industrial.

What results did Nordwind Outfitters get from Stockmere?

Nordwind Outfitters, an outdoor apparel and equipment retailer running six distribution centres, 148 retail doors, and 38,000 SKUs, saw 43% fewer stockout events year over year in its first peak season on Stockmere, with inventory record accuracy rising from 94.1% to 99.2% and carrying cost down 18%. All six distribution centres went live in eleven weeks. Before Stockmere, each distribution centre kept its own stock file and reconciled to the ERP in a nightly batch, which let the same unit of inventory be promised twice, once to a store replenishment order and once to an e-commerce customer. Stockmere replaced that with a single event ledger, so every receipt, pick, transfer, and adjustment posts within seconds and available-to-promise is computed against current data. Rolling cycle counts, scheduled daily and weighted by velocity and variance history, replaced the annual wall-to-wall count and kept the highest-risk locations checked most often. With trustworthy records, Nordwind's planners cut safety stock on the top two velocity bands to capture the carrying-cost reduction without hurting fill rate.

What results did Ferrous Industrial get from Stockmere?

Ferrous Industrial, an MRO distributor with 9 branches, 2 central warehouses, and 41,000 SKUs, cut external audit preparation from three weeks to four days after implementing Stockmere, reduced shrink from 1.8% to 0.4% of cost of goods sold within three quarters, and reached a state where 96% of adjustments carry a reason code. All eleven sites went live over a fourteen-week phased rollout. Much of Ferrous Industrial's catalogue is lot-tracked fasteners, bearings, and certified steel, and its legacy system offered no reliable way to trace a batch back to its supplier lot. Stockmere's append-only movement ledger ties every receipt to a supplier lot and requires every pick, transfer, and adjustment to reference the lot and the user who made it, with a mandatory reason code on write-offs and corrections. The compliance team built saved trace queries that export in minutes, which is what took audit prep from three weeks to four days. Reason-coded adjustments also exposed a mis-labelled scrap process at two branches that had been driving shrink.

How long does it take to implement Stockmere?

The median time from kickoff to going live on Stockmere is about 11 weeks, and most mid-market deployments go live in 8 to 12 weeks. Nordwind Outfitters, a six-distribution-centre retailer, went live in 11 weeks; Ferrous Industrial, an eleven-site industrial distributor, completed a phased rollout across all eleven sites in 14 weeks. Nordwind's rollout began with a two-distribution-centre pilot before expanding to the full network. Stockmere offers implementation and data migration services, including guided rollout and supervised baseline counts, as part of getting a network onto the platform.

What does Stockmere's platform actually do for a customer?

• Multi-warehouse sync: real-time stock positions across every site with sub-second ledger writes and in-transit visibility
• Reconciliation engine: continuous comparison of ledger, source systems, and physical counts with variance cases
• Demand forecasting: weekly SKU-location forecasts with seasonality, trend, error ranges, and reorder proposals
• Traceability & audit: append-only movement ledger with lot/serial tracking, mandatory reason codes, and one-click trace exports
• Roles & permissions: granular role- and site-based access control with audit-logged role changes
• Reporting: operational scorecards, drill-through reporting, scheduled delivery, and full REST API/webhooks
• Implementation and data migration services, including guided rollout and supervised baseline counts

How reliable and secure is Stockmere for a multi-warehouse operation?

Stockmere has maintained 99.95% availability over the trailing year and reconciles 38 million stock movements daily across its customer base. The standard platform SLA is 99.9% monthly availability, and Enterprise plans carry a 99.95% SLA with a named technical account manager. Data is encrypted in transit using TLS 1.2 or higher and at rest using AES-256, with role-based access control and SSO/SAML available on Growth tier and above. Stockmere undergoes an annual independent SOC 2 Type II audit and runs a private bug-bounty program. Customer data can be stored in Canada, the United States, or the European Union.

Frequently asked questions

How many operations teams run on Stockmere?

Stockmere runs inventory for more than 120 operations teams across retail, industrial distribution, and light manufacturing.

Does Stockmere have customers outside retail?

Yes. Stockmere's customers span retail, industrial distribution, and light manufacturing. Named customers include Nordwind Outfitters (outdoor retail), Ferrous Industrial (industrial and MRO distribution), Bolt & Barrel Supply Co., Harbour & Pine Goods, Cloudberry Home, Kestrel Parts Co., Meridian Roastworks, and Aldergrove Medical Supply, though only Nordwind Outfitters and Ferrous Industrial have published case study figures.

What stockout reduction did Nordwind Outfitters see?

Nordwind Outfitters, a six-distribution-centre outdoor retailer, saw 43% fewer stockout events year over year in its first peak season on Stockmere, alongside inventory accuracy rising from 94.1% to 99.2% and an 18% reduction in carrying cost.

How much did Ferrous Industrial reduce shrink by using Stockmere?

Ferrous Industrial reduced shrink from 1.8% to 0.4% of cost of goods sold within three quarters of implementing Stockmere's traceability and reason-coded adjustment system.

How fast is a typical Stockmere rollout?

The median time from kickoff to going live is about 11 weeks, and most mid-market deployments go live in 8 to 12 weeks. Nordwind Outfitters went live in 11 weeks across six distribution centres; Ferrous Industrial completed a phased rollout across eleven sites in 14 weeks.

Is there a per-seat fee for warehouse staff on Stockmere?

No. Stockmere's pricing has four tiers, Core, Growth, Scale, and Enterprise, sized by warehouses and SKUs, with no per-seat fees for warehouse floor staff.